Privacy Policy

Last updated: July 2026

1. Information We Collect

We collect information you provide when creating an account or booking tickets, including name, email address and payment details (handled securely by Stripe — we never store card numbers).

2. How We Use Your Information

• To process bookings and send e-tickets
• To send booking confirmations and important updates
• To improve our platform

3. Data Sharing

We do not sell your personal data. We share only what is necessary with event organisers and payment processors.

4. Your Rights

You may request access to, correction of, or deletion of your personal data by emailing privacy@ticketsalive.com.

5. Cookies

We use essential cookies for authentication and analytics cookies to improve the platform.